Field Collection Officer - Padang (Unlimited Bonus Potential)

Join Indodana as a Field Collection Officer in Padang and become a key player in delivering tailored financial solutions to our valued customers. This dynamic role offers you the opportunity to leverage your negotiation skills in the field while enjoying unlimited bonus potential. As a Field Collection Officer, you will be the face of our company, working closely with customers to understand their financial needs and providing solutions that meet their unique circumstances.

Indodana is a leading fintech company in Indonesia, dedicated to providing innovative financial services to underserved communities. With a strong presence in Padang, we are looking for a Field Collection Officer who is passionate about helping people achieve their financial goals. In this role, you will be responsible for visiting customers, collecting payments, and resolving any issues that may arise. You will use tools like Salesforce and SAP to manage your workload efficiently and ensure that our customers receive the best possible service.

📋 Tanggung Jawab Pekerjaan

• Visit customers to collect payments and resolve any issues that may arise.
• Use Salesforce and SAP to manage your workload and track customer interactions.
• Leverage your negotiation skills to reach agreements with customers and ensure timely payments.
• Provide excellent customer service and build strong relationships with customers.
• Report on your activities and performance to your supervisor.
• Stay up-to-date with the latest developments in the fintech industry and share your insights with the team.
• Participate in training and development opportunities to enhance your skills and knowledge.
• Contribute to the success of the team by collaborating with colleagues and sharing best practices.

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience in a similar role in the financial services industry.
• Strong negotiation skills and the ability to build rapport with customers.
• Excellent communication and interpersonal skills.
• Familiarity with Salesforce and SAP is a plus.
• Ability to work independently and manage a busy schedule.
• Proven track record of achieving sales targets and exceeding customer expectations.
• Bachelor's degree in a related field is a plus.
• Ability to work in a fast-paced environment and meet tight deadlines.

🛠️ Keahlian

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